1. What types of products does Kduea LLC offer?

We specialize in stylish and high-quality clothing for all occasions. Our product range includes tops, bottoms, dresses, outerwear, accessories, and more, designed to provide you with a blend of comfort and fashion.

2. How can I place an order?

To place an order, simply browse our online store, select the items you wish to purchase, choose your preferred size and color, and add them to your cart. Once you’re ready, proceed to checkout to complete your purchase.

3. What payment methods do you accept?

We accept various payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure digital payment options. All transactions are processed securely to protect your information.

4. Can I change or cancel my order after it’s placed?

Orders can be modified or canceled before they are processed and shipped. Please contact us immediately at [email protected] with your order number if you need to make any changes. Once an order has shipped, it cannot be canceled, but you can follow our Return Policy to return the items if needed.

5. How long will it take to receive my order?

  • Standard Shipping: 5-7 business days within the U.S.
  • Expedited Shipping: 2-3 business days within the U.S.
  • Next-Day Shipping: 1 business day within the U.S.

International shipping times may vary depending on location and customs processing.

6. How do I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your order’s status on the carrier’s website.

7. Do you ship internationally?

Yes, we ship to many international locations. Please note that international orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer.

8. What is your return policy?

We accept returns within 30 days of the purchase date. Items must be in new, unused condition with all original tags attached. Certain items, such as final sale products, personalized items, and intimate apparel, are not eligible for returns. For more details, please refer to our Return Policy.

9. How do I return an item?

To return an item, contact our customer service team at [email protected] with your order number and reason for the return. We will provide you with a Return Authorization (RA) number and instructions on how to send your item back.

10. What should I do if my order is damaged or incorrect?

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receiving your order at [email protected]. Provide your order number and photos of the issue, and we will work with you to resolve the problem promptly.

11. Do you offer exchanges?

Yes, we offer exchanges for items of a different size, color, or style, subject to availability. Follow our return process and specify that you would like an exchange. If the desired item is not available, we will issue a refund.

12. How can I contact customer service?

If you need assistance, you can reach our customer service team at:

Email: [email protected]
Address: 5267 Fraser St, Denver, CO 80239, USA

We are here to help with any questions or concerns you may have!

13. Do you offer gift cards?

Yes, we offer digital gift cards that can be purchased online and used toward any product on our website. Gift cards are available in various denominations and make the perfect gift for any occasion!

14. How do I know what size to order?

Each product page includes a size chart to help you select the right size. If you need additional assistance, please contact our customer service team for personalized sizing advice.

15. Are your products environmentally friendly?

We are committed to sustainability and strive to offer products made from eco-friendly materials whenever possible. We also continually explore new ways to reduce our environmental impact.

16. How do I care for my clothing?

Each product comes with specific care instructions on the label. For best results, always follow the care instructions provided to ensure the longevity and appearance of your clothing.

17. How can I stay updated on new arrivals and promotions?

Sign up for our newsletter to receive the latest updates on new arrivals, exclusive promotions, and special offers. You can also follow us on our social media channels to stay connected.